Terms & Conditions

Background

The Client desires and the Owners agree that subject to the terms herein to rent on a temporary and limited basis the Property for the benefit of the Client and if agreed, Client’s Party Members (such Party Members, as identified on the Genévrier Booking Form), to be at Client’s risk and liability.

  1. The property known as Genévrier (the “Property”) is offered for holiday rental subject to confirmation by the owners (the “Owners”) to the client (“Client”). The Client is the person named as such on the Genévrier Booking Form.
  2. To reserve the Property, the Client must complete the Genévrier Booking Form on the Genévrier website, providing guest details and accepting these Terms & Conditions, and submit it by clicking “Book Now”. The booking request will then be reviewed and, if accepted, approved by the Owners. Following approval, the Owners will send the Client a Genévrier Booking Confirmation & Invoice requesting payment of the non-refundable deposit of 30% together with the Security Deposit. This Booking Confirmation is the formal acceptance of the booking by the Owners.
  3. The balance of the rent together with the Security Deposit is payable not less than two weeks before the start of the rental period. A reminder will be sent and if payment is not received by the due date, the Owners reserve the right to give immediate notice in writing that the reservation is cancelled. Reservations made within eight weeks of the start of the rental period require full payment at the time of booking.
  4. A Security Deposit of £250 (Two Hundred and Fifty Pounds Sterling) is required in case of, for example, damage to the Property or its contents or facilities. The Security Deposit is payable at the same time as the rental deposit and is not included in the rental price. However, the sum reserved by this clause shall not limit the Client’s liability to the Owners. The Owners will account to the Client for the Security Deposit and refund the balance due within two weeks following the end of the rental period.
  5. No refund will be made in the event of cancellation by the Client. The Client is most strongly advised to arrange comprehensive and appropriate travel (including cancellation cover), personal and medical insurance cover.
  6. The rental period shall commence at 4.00 p.m. on the first day and finish at 10.00am on the last day. The Owners shall not be obliged to offer the accommodation before the time stated and the Client shall not be entitled to remain in occupation after the time stated.
  7. All persons who will stay in the Property must be named as Party Members on the Genévrier Booking Form at the time of booking and no other person may stay in the property or use its facilities without the written permission of the Owners. If permission is given, an extra charge may be made.
  8. No camping is permitted on the Property grounds.
  9. The Client agrees to be a good and considerate tenant and take excellent care of the Property and its contents and to leave them in a clean and tidy condition at the end of the rental period. The Owners reserve the right to make a retention from the Security Deposit to cover additional cleaning costs if the Client leaves the Property in an unacceptable condition. The Client also agrees not to act in any way that would cause disturbance.
  10. The Client shall report to the Owners without delay any defects in the Property or breakdown in the facilities, equipment, plant, or appliances in the Property or grounds. Following such notice the Owners will arrange for repair and/or replacement to be made as soon as possible.
  11. The Owners shall not be liable to the Client for any:
  • temporary defect or stoppage in the supply of public services to the Property nor in respect of any facilities, equipment, plant or appliance in the Property or grounds
  • loss, damage, injury or inconvenience that is the result of adverse weather conditions, flood, fire, riot, war, strikes or other Force Majeure matters beyond the control of the Owners
  • loss, damage or inconvenience caused to or suffered by the Client if the Property shall be destroyed or substantially damaged before the start of the rental period and in any such event, the Owners shall, within seven days of notification to the Client, refund to the Client all sums previously paid in respect of the rental period.
  1. Under no circumstances shall the Owners’ liability to the Client exceed the amount paid to the Owners for the rental period.
  2. The facts contained within the Property description are, to the best of the Owners’ knowledge, not false or misleading, but the Owners cannot accept responsibility for errors contained therein or the results thereof.
  3. Smoking is strictly prohibited inside the Property. Extreme care must be taken, particularly during hot dry weather, to discard cigarettes safely. Due to the risk of fire, barbeques are not permitted on the Property.
  4. The use of Property and facilities is entirely at the Client’s risk and no responsibility or liability will be accepted for such injury, loss or damage. No responsibility can be accepted for any loss or damage to any motor vehicle or its contents.
  5. The Client must take proper and appropriate security and safety precautions at all times. Children must be supervised at all times, particularly in and around the pool.
  6. No pets are allowed on the Property.
  7. The Client acquires no rights whatsoever over the Property excepting as tenant as a holiday let for the period booked. The Client shall not sub-let the Property.
  8. Nothing in this agreement shall infer or be construed as a relationship between the Client’s Party Members and the Owners and in all events the Client shall remain fully liable for acts or omissions of the Client’s Party Members.
  9. This Agreement shall be governed by English law in every particular including formation and interpretation and shall be deemed to have been made in England. Any proceedings arising out of or in connection with this Agreement may be brought in any court of competent jurisdiction in England.